{"id":38,"date":"2025-09-01T21:41:12","date_gmt":"2025-09-01T21:41:12","guid":{"rendered":"https:\/\/edtechuvic.ca\/edci614\/?page_id=38"},"modified":"2025-09-01T21:41:12","modified_gmt":"2025-09-01T21:41:12","slug":"support","status":"publish","type":"page","link":"https:\/\/edtechuvic.ca\/edci614\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\">Helpdesk<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The computer help desk is open to all UVic students for general technical help.<\/li>\n\n\n\n<li>Hours: Monday to Friday (closed statutory holidays)<\/li>\n\n\n\n<li>Tel: 250.721.7687<\/li>\n\n\n\n<li>Email:\u00a0<a href=\"mailto:helpdesk@uvic.ca\">helpdesk@uvic.ca<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/helpdesk.uvic.ca\/\">UVic Helpdesk\u00a0<\/a><a href=\"http:\/\/helpdesk.uvic.ca\/\">Website<\/a><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">UVic Libraries<\/h4>\n\n\n\n<p><a href=\"https:\/\/www.uvic.ca\/library\/\">UVic Library Website<\/a><\/p>\n\n\n\n<p>The&nbsp;<a href=\"https:\/\/www.uvic.ca\/library\/research\/ask\/index.php\">Ask Us Website<\/a>&nbsp;contains resources and information including:<\/p>\n\n\n\n<p>\u2013 &nbsp;&nbsp;&nbsp; Text a Librarian: 250.514.7085<\/p>\n\n\n\n<p>\u2013 &nbsp;&nbsp;&nbsp; Email a Librarian:&nbsp;<a href=\"mailto:askref@uvic.ca\">askref@uvic.ca<\/a>&nbsp;or use this&nbsp;<a href=\"https:\/\/www.uvic.ca\/library\/research\/ask\/askref.php\">form<\/a><\/p>\n\n\n\n<p>\u2013 &nbsp;&nbsp;&nbsp; Live Chat with a Librarian via \u201c<a href=\"https:\/\/ca.libraryh3lp.com\/chat\/uvic@chat.ca.libraryh3lp.com?skin=15829%20\">AskAway<\/a>\u201d (<a href=\"https:\/\/www.uvic.ca\/library\/research\/ask\/index.php\">click here to see hours for AskAway<\/a>)<\/p>\n\n\n\n<p><a href=\"https:\/\/libguides.uvic.ca\/\">Guide to Education Resources in UVic Libraries<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Faculty of Education Librarian<\/h4>\n\n\n\n<p><a href=\"https:\/\/www.uvic.ca\/library\/research\/librarians\/prussell\/index.php\">P<\/a><a href=\"https:\/\/www.uvic.ca\/library\/visit-and-contact\/find-a-librarian\/profiles\/russell-pia.php\">ia Russell, Reference Librarian for Education<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Extra Support for Distance Learners:<\/h4>\n\n\n\n<p>UVic Distance Learning and Research Infoline Office \u2013 specifically for distance education learners making library requests: 1.800.563.9494<\/p>\n\n\n\n<p><a href=\"https:\/\/www.uvic.ca\/library\/locations\/home\/iline\/\">UVic Library Services for Distance Students<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.uvic.ca\/library\/locations\/home\/iline\/contact.php\">Distance Learning Contacts and How to Request Materials<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Helpdesk UVic Libraries UVic Library Website The&nbsp;Ask Us Website&nbsp;contains resources and information including: \u2013 &nbsp;&nbsp;&nbsp; Text a Librarian: 250.514.7085 \u2013 &nbsp;&nbsp;&nbsp; Email a Librarian:&nbsp;askref@uvic.ca&nbsp;or use this&nbsp;form \u2013 &nbsp;&nbsp;&nbsp; Live Chat with a Librarian via \u201cAskAway\u201d (click here to see hours&#8230; <a class=\"more-link\" href=\"https:\/\/edtechuvic.ca\/edci614\/support\/\">Continue Reading &rarr;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-38","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/edtechuvic.ca\/edci614\/wp-json\/wp\/v2\/pages\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/edtechuvic.ca\/edci614\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/edtechuvic.ca\/edci614\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/edtechuvic.ca\/edci614\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/edtechuvic.ca\/edci614\/wp-json\/wp\/v2\/comments?post=38"}],"version-history":[{"count":1,"href":"https:\/\/edtechuvic.ca\/edci614\/wp-json\/wp\/v2\/pages\/38\/revisions"}],"predecessor-version":[{"id":39,"href":"https:\/\/edtechuvic.ca\/edci614\/wp-json\/wp\/v2\/pages\/38\/revisions\/39"}],"wp:attachment":[{"href":"https:\/\/edtechuvic.ca\/edci614\/wp-json\/wp\/v2\/media?parent=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}