{"id":72,"date":"2020-04-30T12:19:06","date_gmt":"2020-04-30T19:19:06","guid":{"rendered":"https:\/\/edtechuvic.ca\/edci565\/?page_id=72"},"modified":"2022-01-07T09:29:55","modified_gmt":"2022-01-07T17:29:55","slug":"support","status":"publish","type":"page","link":"https:\/\/edtechuvic.ca\/edci565\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<h4>Helpdesk<\/h4>\n<ul>\n<li>The computer help desk is open to all UVic students for general technical help.<\/li>\n<li>Hours: Monday to Friday (closed statutory holidays)<\/li>\n<li>Tel: 250.721.7687<\/li>\n<li>Email: <a href=\"mailto:helpdesk@uvic.ca\">helpdesk@uvic.ca<\/a><\/li>\n<li><a href=\"http:\/\/helpdesk.uvic.ca\">UVic Helpdesk <\/a><a href=\"http:\/\/helpdesk.uvic.ca\">Website<\/a><u><\/u><u><\/u><\/li>\n<\/ul>\n<h4>Faculty of Education Student Tech Support<\/h4>\n<p>Perry Plewes and a co-op student are available for technical help for students in Education courses. If you have any difficulty solving your problem, please give them a call. Their contact information is as follows:<\/p>\n<ul>\n<li>Tel: 250.360.6660 (Perry Plewes)<\/li>\n<li>Email: <a href=\"mailto:felctech@uvic.ca\">felctech@uvic.ca<\/a><\/li>\n<li><a href=\"https:\/\/www.uvic.ca\/education\/resources\/digital-studios\/index.php\">Education Help Website<\/a><\/li>\n<\/ul>\n<h4>UVic Libraries<\/h4>\n<p><a href=\"https:\/\/www.uvic.ca\/library\/\">UVic Library Website<\/a><\/p>\n<p>The <a href=\"https:\/\/www.uvic.ca\/library\/research\/ask\/index.php\">Ask Us Website<\/a> contains resources and information including:<\/p>\n<p>&#8211; \u00a0\u00a0\u00a0 Text a Librarian: 250.514.7085<\/p>\n<p>&#8211; \u00a0\u00a0\u00a0 Email a Librarian: <a href=\"mailto:askref@uvic.ca\">askref@uvic.ca<\/a> or use this <a href=\"https:\/\/www.uvic.ca\/library\/research\/ask\/askref.php\">form<\/a><\/p>\n<p>&#8211; \u00a0\u00a0\u00a0 Live Chat with a Librarian via \u201c<a href=\"https:\/\/ca.libraryh3lp.com\/chat\/uvic@chat.ca.libraryh3lp.com?skin=15829%20\">AskAway<\/a>\u201d (<a href=\"https:\/\/www.uvic.ca\/library\/research\/ask\/index.php\">click here to see hours for AskAway<\/a>)<\/p>\n<p><a href=\"https:\/\/libguides.uvic.ca\/\">Guide to Education Resources in UVic Libraries<\/a><\/p>\n<h4>Education Librarian:<\/h4>\n<p><a href=\"https:\/\/www.uvic.ca\/library\/research\/librarians\/prussell\/index.php\">Pia Russell, Reference Librarian for Education<\/a><\/p>\n<p>Phone: 250.721.8259<\/p>\n<p>E-mail: <a href=\"mailto:prussell@uvic.ca\">prussell@uvic.ca<\/a><\/p>\n<p>Twitter: <a href=\"https:\/\/twitter.com\/LibrarianPia\">@LibrarianPia<\/a><\/p>\n<h4>Extra Support for Distance Learners:<\/h4>\n<p>UVic Distance Learning and Research Infoline Office \u2013 specifically for distance education learners making library requests: 1.800.563.9494<\/p>\n<p><a href=\"https:\/\/www.uvic.ca\/library\/locations\/home\/iline\/\">UVic Library Services for Distance Students<\/a><\/p>\n<p><a href=\"https:\/\/www.uvic.ca\/library\/locations\/home\/iline\/contact.php\">Distance Learning Contacts and How to Request Materials<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Helpdesk The computer help desk is open to all UVic students for general technical help. Hours: Monday to Friday (closed statutory holidays) Tel: 250.721.7687 Email: helpdesk@uvic.ca UVic Helpdesk Website Faculty of Education Student Tech Support Perry Plewes and a co-op&#8230; <a class=\"more-link\" href=\"https:\/\/edtechuvic.ca\/edci565\/support\/\">Continue Reading &rarr;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-72","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/edtechuvic.ca\/edci565\/wp-json\/wp\/v2\/pages\/72","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/edtechuvic.ca\/edci565\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/edtechuvic.ca\/edci565\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/edtechuvic.ca\/edci565\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/edtechuvic.ca\/edci565\/wp-json\/wp\/v2\/comments?post=72"}],"version-history":[{"count":6,"href":"https:\/\/edtechuvic.ca\/edci565\/wp-json\/wp\/v2\/pages\/72\/revisions"}],"predecessor-version":[{"id":1476,"href":"https:\/\/edtechuvic.ca\/edci565\/wp-json\/wp\/v2\/pages\/72\/revisions\/1476"}],"wp:attachment":[{"href":"https:\/\/edtechuvic.ca\/edci565\/wp-json\/wp\/v2\/media?parent=72"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}